Your customer service

Customer Self-Service. Already a customer?

If you have any questions about your contract or your bills, our comprehensive VNR customer portal is available to you around the clock.

We are also happy to answer questions about your subscription or a product by telephone

You can reach our customer service daily from 7:00 a.m. to 10:00 p.m. on +49 228 9550-100

WhatsApp. Simple and uncomplicated!

Send us a message via WhatsApp and we will be happy to take care of your request. Number: +49 228 9550-276

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FAQ. Do you have any questions?

We answer! Click here for our frequently asked questions.

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Or send us a message directly

You are not yet a customer and are interested in one of our products? You haven't found the answer to your question in the FAQ or in Customer SelfService?

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