GTC
§1 Scope of application
(1) For deliveries, services and offers from us, VNR Verlag für die Deutsche Wirtschaft AG, Theodor-Heuss-Str. 2-4, 53177 Bonn, telephone number: +49 228 9550-100, fax number: +49 228 9550-480, e-mail: info@vnr.de (hereinafter referred to as "we", "us" or "VNR") to you as our customer, the provisions contained in the product-specific order form or the product description for the product from your order shall take precedence. These General Terms and Conditions of Sale (hereinafter referred to as "GTC") shall apply in addition in the event that the product-specific order forms or the respective product description do not contain any specific provisions.
(2) The GTC apply regardless of whether you are a consumer or an entrepreneur. According to the legal definition of Section 13 of the German Civil Code (BGB) and within the meaning of these GTC, a "consumer" is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. "Entrepreneur" is, according to the legal definition of Section 14 of the German Civil Code (BGB) and within the meaning of these GTC, any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
(3) The version of the GTC valid at the time the contract is concluded shall apply.
(4) Deviating, conflicting or supplementary GTC of the contractual partner shall only become part of the contract if and to the extent that we have expressly agreed to their validity in writing. This requirement of consent shall apply in any case, for example even if we carry out the delivery to the contractual partner without reservation in the knowledge of the contractual partner's GTC.
§2 Range of goods, prices, price adjustments and participation in shipping costs
(1) Details of the product and, in particular, the specific price and, where applicable, the term of the contract, the conditions of termination and the minimum term of the contract can be found in the respective product description or the product-specific order forms.
(2) If you are a consumer and the term of the contract is agreed with a minimum contract term of 2 years from February 1, 2022 when the contract is concluded, this contract can be terminated at any time at the end of this term and thereafter always with a notice period of one month, unless a shorter notice period is stated in the respective product description or the product-specific order forms.
(3) The timely termination can be made by telephone on +49 228 9550 100 or by post or by e-mail, WhatsApp or fax as well as online in Customer Self Service or via our termination form(terminate contracts here) etc.
(4) If you are a consumer, the prices include the statutory value added tax (so-called gross price). If the product is aimed exclusively at companies, industry, trade, commerce, crafts, the liberal professions, the public service, authorities and other public or charitable institutions, associations or comparable institutions and is intended for use in self-employed, professional or commercial activities, the statutory VAT is not included in the price shown (so-called net price).
(5) All prices are exclusive of shipping costs, insofar as these are shown in the respective product description or the product-specific order form.
(6) In the case of continuing obligations, we are entitled to make price adjustments to the extent that we may reduce and increase prices. A price increase can only be made to a reasonable extent due to increased production or distribution costs (paper, printing, labor and shipping costs or, in the case of our digital products, also due to maintenance and further development of the technical means used for the provision of services). We will inform you of any price adjustments. Unless a longer period is specified in the notification of change, price increases shall take effect at the beginning of the third month after receipt of the notification of change by you. You are entitled to extraordinary termination of the contract within six weeks of notification of the price increase with effect from the date on which the price increase comes into force. If you do not exercise this right and you have been informed of this legal consequence in the notification of the price increase, the contract will be continued at the amended prices.
§3 Conclusion of contract and viewing time
(1) Depending on the product, you can order it via the Internet, e-mail, telephone, fax or post. In the case of online purchases, paragraphs 3 to 7 of § 3 of these GTC shall apply. In all cases, the contract is only concluded upon delivery of the goods or confirmation of dispatch.
(2) If you are granted a free viewing period in the respective product description or in the product-specific order form, the purchase contract shall only become binding for you after expiry of the viewing period applicable to the respective product. Deliveries, services and offers are free of charge for the duration of the viewing period. You can return the product to us at any time during the viewing period. Timely dispatch to us is sufficient to meet the deadline. The matter is then settled for you. You bear the burden of proof for the dispatch of the returned products.
(3) The presentation of the products in the online store does not constitute a legally binding offer from us. During the ordering process, you as a consumer place a binding order for the products in the shopping cart by clicking on "Buy now" or "Order with obligation to pay" or "Book with obligation to pay" or "Order now - subject to charge after trial period". As an entrepreneur, you can also make such a declaration via "Test for free" or "Book now". Before completing the order, you can check and correct your details during the order process. You can also cancel the order process at any time, e.g. by switching to another page or closing the browser.
(4) The confirmation of receipt of your order follows immediately after sending the order and does not yet constitute acceptance of the contract by us. We accept your offer either by sending a confirmation of acceptance by e-mail or by delivering the goods within 5 days. The contract is concluded upon receipt of the confirmation of acceptance by e-mail or upon receipt of the goods by you.
(5) We store the text of the contract on our systems, but these are not accessible to you. However, we will send you a confirmation of the order with the details of the order to the e-mail address you provided when placing your order or enclose the relevant information in the so-called "starter package".
(6) The contractual language is German.
(7) The processing of the order and transmission of all information required in connection with the conclusion of the contract for online purchases is partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.
§4 Delivery
(1) Details of the delivery conditions can be found in the respective product description or the product-specific order forms. If it is not a digital product, you will receive the ordered goods by mail order.
(2) If you are an entrepreneur, the risk shall pass to you at the latest when the goods are handed over (whereby the start of the loading process is decisive) to the forwarding agent, carrier or other third party designated to carry out the shipment. This shall also apply if partial deliveries are made or if we have assumed other services (e.g. shipment or installation). If the shipment or handover is delayed due to a circumstance for which you are responsible, the risk shall pass to you from the day on which the goods are ready for shipment and we have notified you of this.
§5 Terms of payment and offsetting
You have the option of paying by SEPA direct debit, PayPal, credit card or invoice.
(1) In the case of payment against invoice, this is either enclosed with the shipment of goods or you will receive it by e-mail. The amount is due immediately and must be paid within 14 days ("due date"). If you do not pay the invoice amount on the due date for reasons for which you are responsible, we will charge a flat-rate compensation fee of [EUR 2.70]. You are at liberty to prove that no damage has been incurred at all or that it is significantly lower than the lump sum.
(2) In the event of payment by SEPA direct debit, we shall charge a flat-rate compensation fee of [EUR 2.70] (return debit fee) in the event of a return debit for which you are responsible. You are free to prove that no damage has been incurred or that the damage is significantly lower than the flat rate.
(3) By selecting PayPal as your payment method, you will be immediately redirected to the PayPal homepage where you can log in to your existing PayPal account or register a new one in just a few steps. After successful payment, you will be automatically redirected back to the product page. In order to be able to use the PayPal service, it is necessary that you agree to the debit agreement for debiting your PayPal account in the checkout dialog. To do this, check the payment details and confirm the amount. By agreeing to the direct debit agreement, we are entitled to debit your PayPal account with amounts of varying amounts - insofar as these are due - until further notice. The validity of our General Terms and Conditions is not affected by PayPal's Payment and General Terms and Conditions. They are applicable in parallel.
(4) The assertion of further claims for damages by us shall remain unaffected by the provisions of this paragraph.
§6 Right of retention and retention of title
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
(2) The goods shall remain our property until the purchase price has been paid in full.
§7 Liability for defects (warranty)
(1) If the delivered goods are defective, you are entitled to statutory claims for defects, insofar as no restrictions result from the following.
(2) If you are an entrepreneur, the limitation period for warranty claims is one year from delivery of the purchased item. The limitation periods in the case of a delivery recourse according to §§ 478, 479 BGB remain unaffected.
(3) If you are an entrepreneur, only our own information and the manufacturer's product descriptions included in the contract shall be deemed to be an agreement on the quality of the goods. We accept no liability for public statements made by the manufacturer or other advertising statements.
(4) The above restrictions and shortened deadlines do not apply to claims for damages due to defects. For claims for damages due to a defect, §8 of these GTC shall apply.
§8 Compensation
(1) We shall only be liable in the event of intent and gross negligence on the part of the company or its vicarious agents or assistants and in the event of a breach of material contractual obligations, i.e. those obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely. In the event of a breach of a material contractual obligation which is not based on intent or gross negligence, our liability shall be limited to the foreseeable and typical damage.
(2) The above provisions shall not apply in the event of injury to life, limb or health and for liability under the Product Liability Act.
(3) Insofar as our liability for damages is excluded or limited, this shall also apply with regard to the personal liability for damages of our employees, workers, staff, representatives and vicarious agents.
§9 Product offers from affiliate partners
(1) In the case of product offers from affiliate partners, a contractual relationship is established exclusively between the user and the respective affiliate partner as the product provider. We are not ourselves the provider of the respective products. As a result, we do not guarantee that individual products are actually available at all and/or at the stated prices and/or correspond to the product details. All price and product details originate from the respective product provider; we have no influence on this.
(2) Insofar as links are provided to the websites of product providers, we are merely an access intermediary to the relevant websites of these product providers and are not responsible for the content presented there.
§10 Copyrights
VNR Verlag für die Deutsche Wirtschaft AG holds all publishing rights and copyrights to the products supplied. Further commercial use and reproduction of the texts and photos are prohibited unless expressly authorized herein. This also applies to the entire website of VNR Verlag für die Deutsche Wirtschaft AG with the exception of press releases published on the website.
§11 Choice of law, place of performance and jurisdiction
(1) German law shall apply. In the case of consumers, this choice of law shall only apply insofar as the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence is not thereby withdrawn (principle of favorability).
(2) If you are not a consumer, the place of performance for all services arising from the business relationship with us and the place of jurisdiction shall be our registered office. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual abode is not known at the time the action is brought. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply, even if orders are placed from abroad or deliveries are made abroad.
§12 Severability clause
Should any provision of these GTC be invalid or unenforceable, this shall not affect the validity of the other provisions. The following applies to entrepreneurs: In such a case, the parties undertake to replace the ineffective provision with another legally effective provision that fulfills the purpose of the omitted provision as far as possible.
§13 Disclaimer for advertising content
Unless otherwise stated, the examples in the text are idealized sample calculations.
§14 Dispute resolution in consumer matters
You can find our e-mail address in the legal notice. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Status: 28.07.2025